Q:Can your machines support bilingual or multilingual interface options?

A:Yes, the software interfaces of our machines support multiple languages including English and Chinese, and can be customized for other languages upon request.

Q:What if spare parts are needed after installation?

A:We provide fast-response spare parts supply. Common parts are always in stock, and urgent requests can be shipped via express delivery globally.

Q:Do you support factory layout planning and process optimization?

A:Yes, we can provide consultation for factory planning, machine placement, and workflow optimization to ensure maximum efficiency and space utilization.

Q:Are your machines equipped with safety features for operators?

A:All our equipment meets industrial safety standards, with emergency stop buttons. We can also make the safety shield for machines as requested.

Q:Do you provide software updates and upgrades over time?

A:Yes. We offer regular software updates to improve functionality and security. Custom upgrade services are also available based on new product demands or workflow changes.

Q:Can one machine handle multiple product types or designs?

A:Yes, our systems are highly flexible. Through quick-change fixtures and software programming, a single machine can process multiple styles or design variations with minimal downtime.

Q:How does your equipment handle intricate or micro-sized jewelry components?

A:Our machines are engineered for precision micro manufacturing, with high-resolution cameras and motion systems capable of handling extremely small and delicate components with accuracy.