On a bright afternoon, I thought it would be just another day of doing odd jobs and watching my senior colleagues negotiate orders. Suddenly, my phone dinged. I picked it up and saw a screenshot of the deposit transfer sent by an Indian jewelry customer in the WeChat group. My eyes widened, and my throat tightened—this was the first order I'd received in a month!

Recalling that a week ago, this Indian jewelry customer suddenly visited our factory without any warning. He only visited for two hours and did not even finish the demonstration of the jewelry diamond setting machine's operating procedures, but he placed an order for three machines:1 set Intelligent Visual Diamond Stone Bonding Machine, 1 set 3D Scanner Automatic Diamond Stone Setting Machine, 1 set 3D Scanning Jewelry Wax Stone Setting Machine.

At first, I'd never seen such a straightforward Indian jewelry customer. Excited, I prepared a quotation and proforma invoice for them. They requested a reduction of the deposit from 40% to 30%, which we readily agreed to. However, after confirming the bank account information, there was no response. My boss also asked the Indian jewelry customer many times why he hadn't paid yet. I could only helplessly send payment reminder messages in the WeChat group. A week had extinguished my enthusiasm. Just when I thought the deal was doomed, things took a turn for the better.

After paying the deposit, the Indian jewelry customer immediately asked me for information about the jewelry stone setting machine. I told them the specifications of the machines and sent them a video of the machine's operation process, including the process of making silicone jig, scanning the workpiece, programming, dispensing glue and stone setting. And I immediately inquired about the product dimensions, such as the necklace, ear rings, finger rings, and the dimensions of stones they were using, configured the appropriate nozzle and stone plate, and filled out a work order for the workshop. This incident is like the old Chinese saying: "Mountains and rivers are so steep and winding that you may think there's no way out, but when you bend the willows and brighten the flowers, you'll find another village."

This order may seem insignificant to others, and the amount isn't huge, but it means a lot to me. I hope more Indian jewelry customers will come to us in the future, not only to improve the jewelry manufacturing automation and efficiency of their own factories, but also to elevate the automation level of the entire Indian jewelry industry, moving away from the traditional handicraft model and achieving industrial upgrading.